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Currency
Prices displayed in GBP.
Unless otherwise stated, all prices shown on our website are displayed in pounds sterling.
Payment information
Secure, controlled payment processing. Clear terms before fulfilment.
Transactions are handled through secure checkout systems, with payment verification and controlled order approval before dispatch.
Available payment methods are displayed during checkout and may vary by location, order value and checkout availability.
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Payment terms
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Payment
Payment is required in full.
Payment must be completed at the time of purchase before an order can progress to review and fulfilment.
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Order acceptance
Payment does not confirm dispatch.
A successful payment confirmation does not automatically mean that an order has been accepted. Orders are accepted once approved and confirmed for dispatch.
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Availability
Methods may vary by checkout.
Available payment methods may vary depending on location, checkout settings, order value and payment-provider availability.
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Secure processing
Payment is one stage of a controlled approval process.
Secure payment systems are used to help protect transaction information during checkout.
Transaction processing
Payment information is processed through the payment options made available at checkout. Peptology Labs does not directly store complete card-payment details.
Order review
Following payment, an order may be subject to stock confirmation, internal review or verification checks before fulfilment.
Controlled approval
An order is not guaranteed to be approved for immediate dispatch solely because a payment has been authorised.
Controlled order approval
Accuracy before fulfilment.
Order review helps protect transaction integrity, reduce fraud risk and maintain accurate, controlled supply.
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Payment verification
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Stock confirmation
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Order-detail review
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Fraud-risk controls
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Transaction issues
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Failed or declined payments
Unsuccessful payments may prevent order completion.
Where a payment is declined, interrupted or unsuccessful, the order may not be completed or submitted for fulfilment.
Your bank or payment provider may display a temporary pending authorisation even where an order has not been completed. These authorisations are normally released according to the provider’s own processing times.
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Payment taken without confirmation
Contact us if an order confirmation is missing.
If funds appear to have been taken but you have not received an order confirmation, please contact us so the transaction can be reviewed.
info@peptologylabs.ukPricing
Clear pricing at checkout.
We aim to ensure all prices displayed on our website are accurate and current.
We reserve the right to correct genuine pricing errors, update prices without prior notice or cancel an order affected by an obvious error.
Where an affected order is cancelled after payment, an appropriate refund will be issued.
Delivery charges and any other applicable costs will be shown before payment is completed.
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Important information
Payment verification
We reserve the right to cancel an order where payment cannot be verified, remains incomplete or appears inconsistent with our terms or internal checks.
Refund timing
Where a refund is issued, the time taken for funds to appear may vary depending on the payment method, bank or payment provider.